the link from the mail is wrong. The part ".foodcoops.info" is superfluous. This is probably a misconfiguration of the hosting instance. I do not know how to fix it, but I will forward your request to the technical team via email (see email address at https://foodcoops.github.io/global-foodsoft-platform/#support
Note: You did a good job not to include the real token at the end of the link. Just saying this in case anyone else sees that: Do not share valid password-reset links.