This is a draft for a first mail to the users as discussed in our last call. Please share your thoughts with me.
(I suggest to translate the email to german when we're fine with its content.)
Dear food cooperative,
you've applied some months ago to transition to a new Foodsoft platform by sending an email to firstname.lastname@example.org, because the existing platform which is available via https://app.foodcoops.net
Who are we?
We are a group of people that set up and maintain the new infrastructure of various food co-ops from Austria, Germany and the Netherlands.
What is done?
We've prepared over the last months a new infrastructure and software to run the Foodsoft in a new environment. We are focussing on a Foodsoft migration in December this year depending on the schedule of the current hoster.
What does it cost?
We have fixed costs for the rented infrastructure of X Euro per month.
The monthly costs for the infrastructure would be around 1 Euro per cooperative. To manage all the financial aspects of this engagement we are working together with Sense.Lab e.V., which
is a non-profit association aiming at cooperation, tolerance, cosmopolitanism and ecological sustainability.
We expect donations at a level that you think is appropriate for this service. If you donate it is important that you add the keywords "foodcoops.net" and your food co-op name in the Foodsoft e.g. foodcoops.net schalottchen, foodsoft.net tanteaute etc.
You'll find the account details on https://senselab.org/content/spenden
We are searching for volunteers who help us improving the current Foodsoft documentation. The aim is to reduce non-technical questions while using the software e.g. how to create an order, how to add a new member etc.
How about support?
We want to provide technical support for each cooperatives on the new platform, but we need your help.
We want users of the new platform to join the mailing list at http://foodsoft.51229.x6.nabble.com
and support each other on non-technical topics, so we can focus on the technical stuff. We're planing to create sub forums for german only speaking people.
Do you want to join the technical support team?
Please send an email to: email@example.com
You need technical support?
Get in contact with us via: firstname.lastname@example.org
In case you're not interested anymore to join the new platform, please send an email to email@example.com with the subject "cancel transition" and your Foodsoft co-op name.
We're looking forward to create with you a sustainable infrastructure for food cooperatives.
Willem, Patrick, Julius, André (Whom have I missed?)